Comments from Customer E-mails

 

After 10 years of using the big hair companies here in Australia and paying a fortune for units I got sick of there pushy sales men and decided to search for a better product and way cheaper$$$ , When I found A Plus hair I knew just by looking at there web site I’ve found success .Tony was so helpful everything was perfect I highly recommend to people all over the world don’t waste your time go to A Plus.  I purchased immediately 3 units and shipping was super fast .the unit doesn’t even feel like I’m wearing one, Tony all I can say to you is you are no1.The  best.
Regards, Peter S.

I have used A-plus Hair now for nearly 5 years having previously been a
customer with the largest of the UK hair replacement companies . I switched
because Tony at A-plus was selling exactly the same product at a third of
the price I was paying and I'd found a hairdresser who could fit and cut my
units . I researched the alternatives and A-plus seemed to have the best
credentials. I have been 100% satisfied with both the product and equally
important the very personal service from Tony .I have purchased both new
units and also rejuvenated some old ones. Tony has also advised me on new
hair unit developments as they have come along so I do not feel I'm missing
what's 'cutting edge' . Being an 'international' customer could potentially
have its problems but this has simply not been the case and still remains
the best value option by a long way , backed up with the warm and friendly
service.
I am very happy to recommend Tony and A-Plus Hair to all. Regards M.Burton
(UK)
Hi Tony
I want to thank you for the excellent (and fast) service you provided.
                   I love my new unit, and I will be ordering 1 or 2 more from you in the next couple of months. Keep up the good work, and I'll talk to you soon : )
Tom

Tony,
I am now using the unit you sent - fantastic product - great service.
I need 2 more of exactly the same.
 
Best Regards
AK 

I have been buying hair replacement systems from Tony at A Plus Hair for about 4 years now. I have always found him to be very knowledgeable and helpful. His systems are the highest quality for a fraction of the price of the widely advertised suppliers. Tony is committed to customer satisfaction, he has always been very fair and if there is the slightest problem he will make it right. Service, quality and price, A Plus has it all!  Garry

A PLUS HAIR, IS NOT ANOTHER HAIR SYSTEM COMPANY, IT'S AN A + IN HIGH
QUALITY HAIR REPLACEMENT SYSTEMS AND SERVICE. I 'AM A COMPLETELY
SATISFIED CUSTOMER., THAT'S WHY I HAVE BEEN A CLIENT SINCE 1998.
BELIEVE ME, NO ONE WILL EVER KNOW THAT THE HAIR YOU GOT IS NOT
YOURS, CAUSE IS REALLY YOURS.

THANKS TONY

JOSE MENDEZ

Hi Tony,
I received the unit.  Had it put on today!  I am extremely happy
and grateful for all your help and outstanding customer service.
I will be ordering another unit when I return from Vacation
in about 2 weeks.  Talk to you soon.
Sincerely,
Mac
Hi Tony,

I got my repaired unit. They did a wonderful job on it. I'm really happy with it.

Thank you so much.

 Tony,
Got the new unit.
It seems excellent - I will definitely be buying more off you soon.

Thanks

A.K.


 

Dear Tony,

Units you supplied are excellent as usual.

Best,

Jim

Fran

I feel like new man and I am looking like new man.
Thank you Tony for very good unit.  I feel very
comfortable.

Best regards,
Rich

 

At the age of 22 I started losing my hair.  I have worn a hairpiece for
years, though when I first started, they were called hair systems and cost
between $1500 and $2500 when purchased from some of the larger hair
"replacement" companies.  It was with some skepticism when I first contacted
Tony Masini from A Plus, given that it is an internet company and the prices
were between 1/5 and 1/8 of what I had been paying.

At this point, until they find a medical cure to male pattern baldness, I
would never order a unit from anyone else.  Sure, Tony know his hair
products, and offers a wide variety to meet most anyone's needs.  The
difference is the level of customer service he offers.  Within 24 hours of
contacting Tony (often within just a few), he will return you call and
discuss your hair needs, ensuring you order the right product.  And he is
concerned (though this is putting it lightly) about customer satisfaction. 
I recently had an issue with an order that was NOT Tony's fault, and yet he
took responsibility and ensured that I was satisfied, regardless of the cost
to himself.  It is the level of customer service  which kept me ordering hair
units from Tony for years, and it is this same service which will keep me
coming back.

Sincerely,

Steve

Just wanted to say that I am very pleased with my hair system.  The color is great and it also fits very nicely.  The price was also very reasonable for a human hair wig!.......Carol L. 

Hi Tony,

I am using my new synthetic hairpiece for several months and I am very happy

with it. The color does not fade, the hair fibers are extremely strong and

the unit is indistinguishable from natural hair.

I will be getting in touch with you soon for a second unit.

Thanks,MM

I don't have a question but I did want to say that I received my new unit and am very happy with it.  It is beautiful and luxurious.  It needed very little cutting and is easy to take care of. Thank you for all the help that you have given me and I appreciate your interest in knowing that I am satisfied with it.
---F.D.

P.S. Those last 2 pieces you got me were great!!!

Thanks G. B.